A customer submits a service request. StackOps classifies the job, scores urgency 1–10, drafts a personalized reply, matches the right technician by trade and zone, generates an SMS dispatch, and writes the CRM record — in seconds.
How it works
Name, contact, trade type, problem description, address, and preferred timing. Photos optional.
Structured captureClassifies as emergency repair, scheduled maintenance, install, or quote request — with confidence score.
AI classificationNo hot water in winter = 10. Dripping tap = 3. AI scores with explicit reasoning from the job description.
Priority engineAI drafts a professional reply acknowledging the issue, setting ETA expectations, and giving next steps — no templates.
Client experienceMatches to the right tech by trade (HVAC/plumbing/electrical), availability, and zone. Shows van inventory.
Smart dispatchGenerates the tech notification: job type, urgency level, customer address, issue summary, and confirm prompt.
Field communicationStructured record with contact info, job classification, urgency, dispatched tech, and full workflow trace — ready for your CRM or job management system.
Full visibilityLive Demo
Fill in a service request as a customer would. The AI classifies the job, scores urgency, drafts a reply, routes to a technician, and builds the CRM record. Real model calls — not a mockup.
Workflow output appears here after you submit a service request.
Why it matters
A 10/10 emergency that waits 4 hours is a lost customer and a bad review. AI-scored urgency gets your right tech moving on your highest-value jobs first — automatically.
Every minute your office spends triaging calls and texting techs is a minute not spent upselling or booking the next job. Automated intake and dispatch cuts that overhead in half.
A personalized reply in under a minute sets expectations, builds trust, and dramatically reduces the "did anyone get my request?" follow-up calls that clog your dispatch line.
Deploy this for your team
This is a live working demo. We can have this running for your actual business — connected to your scheduling system, your tech roster, and your customers — in a week.